Refund Policy
Last updated: July 21, 2026
1. Overview
This refund policy explains how refund requests are reviewed for SEO AI subscriptions, credits, and paid report access. Because SEO AI provides digital services, refund eligibility depends on whether paid usage has already been consumed.
2. Unused Purchases
If you made an accidental purchase and have not used the related credits, advanced report access, or paid service capacity, contact us as soon as possible so we can review the request.
3. Completed Reports and Used Credits
Completed SEO audits, advanced reports, AI-generated review output, third-party data usage, and consumed credits are generally non-refundable because the digital service has already been provided.
4. Failed Tasks
If a task fails before producing a usable result, SEO AI is designed to avoid charging paid credits where possible. If you believe credits were charged incorrectly for a failed task, contact support for review.
5. Subscriptions
Subscriptions can be cancelled according to the billing terms shown at checkout. Cancellation stops future renewals but does not automatically refund already-used service periods or consumed credits.
6. How to Request a Refund
Send your request to [email protected] with your account email, order information, and a short explanation. We may ask for additional information to verify the purchase and service usage.